Shipping policy
Thank you for shopping with 24K Collective! We want to make sure your order reaches you smoothly, so here's everything you need to know about how we ship.
Processing Time All orders are carefully prepared and typically processed within 2–4 business days. During high-demand periods or product drops, processing may take a little longer — we appreciate your patience and will always keep you in the loop.
Domestic Shipping (United States) We offer Standard and Express shipping options at checkout. Delivery times vary by method selected:
- Standard — Estimated 5–7 business days after processing
- Express — Estimated 2–3 business days after processing
Shipping rates are calculated at checkout based on your order.
Order Tracking Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package every step of the way.
A Few Things to Keep in Mind
- We're unable to ship to P.O. Boxes for Express or international orders.
- Delivery timeframes are estimates and may be affected by carrier delays or customs clearance outside of our control.
- Please double-check your shipping address at checkout — we want to make sure your order lands in the right hands.
Questions? We're here to help. Reach out to us at merch@24kservices.com and we'll get back to you as soon as possible.